Insights

Research-backed perspectives on annual reporting, corporate communications and stakeholder engagement.

Information architecture: how your annual report holds together

An annual report can have a strong narrative and clear writing and still fail — because the reader can't find anything. Information architecture is what makes a report navigable, and it's where most reports leak value.

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Writing and readability: what we look for in a Report Review

Plain English isn't a stylistic preference. It's measurable, it's backed by an international standard, and it's the difference between a report your audience reads and a report your audience skims.

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Narrative and story: the first thing we look for in a Report Review

A coherent story across strategy, performance and outlook is the most common point of failure in annual reports — and the one with the biggest effect on whether the report communicates.

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Tips for uploading your report to the DART

Practical advice for federal government teams using the Digital Annual Reporting Tool — including why most entities still draft outside it, and what to plan for with tables, timing and HTML output.

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Why we joined PLAIN

Clear communication isn't a style preference — it's a professional standard. What our PLAIN membership means for how we write, review and assess annual reports.

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Why we created Report Review

Organisations spend six figures producing their annual report but have no way to check whether it actually works. Here's the origin story — and the market gap it was built to close.

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Why your report has an audience problem

How the approval cycle quietly reshapes your annual report — and four ways to keep the reader in focus when everyone has an opinion.

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Your annual report is compliant. But is it effective?

A practical checklist for the issues that come up in every report I assess. The patterns that separate reports that work from reports that simply exist are remarkably consistent — and they're fixable.

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What investors actually want from your annual report

How to close the gap between what your report delivers and what your audience needs.

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